LRT Manila Office | LRT Manila Office | Light Rail Manila Corporation

The LRMC is a joint venture company of the MPLRC,, AC Infra, and the MIHPL dedicated to developing, operating, and maintaining the country's light rail transit lines.

The Light Rail Manila transit is a joint project of the private sector and the LRMC.

If you ever find yourself on one of the Philippines' LRT lines, don't forget that it was made possible with the LRMC.

LRT1 takes you to Caloocan to Baclaran and 15 other stations with just one easy ticket.

Zip around with metro, fast and easy with LRMC's light rail transit in Manila!

If you have any concerns about the running operations of the LRT, please head on over to their LRT Makati office.
Zip around the metro fast and easy with rail lines built for the commuting public by the Light Rail Manila Corporation!

Contact Us

As we journey together towards a light rail service, we would like to hear how we can make it just a little bit better for you every day. Let us know what you think about how we can make it a better, safer and more comfortable for you,

Send us a message

  • Give Feedback

    Nature of Complaint

    Date of Travel

  • Lease a space

    Nature of Complaint

    Date of Travel

  • Report an incident

    Nature of Complaint

    Date of Travel

  • Others

    Nature of Complaint

    Date of Travel

  • Data Privacy

    For Privacy concerns, you may contact our Data Protection Officer through the following details:

      Name:    Philip Miguel I. Ranada – Data Protection Officer
      Address:   Mezzanine, Engineering Building, LRT-1 Depot, Andrews Avenue, Pasay City
      Email Address: dataprivacy@lrmc.com.ph


Privacy Statement
Last updated: 09/27/2017

Your privacy is important to Light Rail Manila Corporation (“LRMC”, “us”, “we” and “our”). This privacy statement provides information about the personal data we collect from and how we use it.

Personal Information Collection

We collect the following personal information from you when you manually or electronically submit to us your feedback, inquiries, requests or report on incident:
   • Full name:
   • Address:
   • Email address:
   • Contact Numbers:

Using Personal Information

We use the collected personal information to process and document your requests, inquiries, complaints and incident reports to improve the quality of our service and your passenger experience. If you correspond to us by e-mail, we may retain your e-mail address, the content of your e-mail and our responses. We also use this data to monitor our website activity. We do not share your personal information with any third parties.

Security

Only authorized LRMC personnel has access to these personal information and will be in our secured servers. Your personal information will be destroyed after two years from that date we received it. Physical records shall be disposed of through shredding, while digital files shall be erased or made anonymous. While we strive to implement reasonable technical and organizational precautions to protect, prevent the loss, misuse or alteration of your personal information, we cannot guarantee absolute security of internet transmissions.

Access and Correction

You have the right to ask for a copy of any personal information in our database, as well the right to rectify your personal information. For any of these request, please contact the Data Protection Officer.

Contact Us

If you have questions with regards to our privacy statement, you may reach us through 318-5762.